What Information Do We Collect?
We collect information from you when you become a member.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously. Once registered, you always have the opportunity to opt in or out of receiving emails or other communications.
What Do We Use Your Information For?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To administer a contest, promotion, survey, or other site feature
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of our e-newsletter.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
After a transaction, your private information will not be kept on file for more than 7 days.
Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do We Disclose Any Information To Outside Parties?
We do not rent or sell mailing lists, emails, or other personal data. We provide email and address data to third parties that provide services to our members, certificants, and donors. These include the publishers of HPNA journals, certification exam providers, learning management providers, and technology companies. We have agreements with each of these companies which specify that those companies have no rights to use this data except in providing these services.
List of companies that use our data to provide these services:
Advanced Solutions International
Advanced Technology Services
Marketing General incorporated (MGI)
Mary Ann Liebert, Inc.
Wolters Kluwer Publishing Co.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information anytime by logging into their control panel and going to the ‘About Me’ page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
One Penn Center West
Pittsburgh, Pennsylvania 15276