Frequently Asked Questions

Why is the 2020 Annual Assembly cancelled?

After closely monitoring updates and recommendations from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), state and local governments, and following travel advisories and restrictions, the AAHPM and HPNA Boards of Directors have decided to cancel the 2020 Annual Assembly. We never want to risk exposing people in our workforce to a situation where they could be compromised and unable to provide hospice and palliative care for an extended period of time. With the growing number of registrant and speaker cancellations, as well as the numerous institutional travel restrictions in place, our leadership has determined that it is in the best interest of all not to move forward with the meeting.

Are all additional events associated with the Annual Assembly cancelled as well?

All additional events including receptions, exhibit hall, pre-conference sessions, and committee meetings are also cancelled. If you were meeting with another organization onsite in San Diego, please reach out to them directly with questions.

Will the Annual Assembly be postponed until a later date or rescheduled?

No. Meetings the size of the Annual Assembly are planned years in advance. We carefully coordinate with each host city to accommodate our attendees during a specific timeframe and as such, rescheduling is not an option.

Will attendees and exhibitors be refunded by AAHPM for hotel and airline costs?

Neither AAHPM nor HPNA will be able to reimburse you for your travel expenses. You will need to cancel your hotel reservations immediately. We suggest you contact your airline and request a refund. If they are unwilling to grant a full refund, they may be willing to reschedule
you for another flight in the future.

Will registration and exhibit fees be refunded?

We expect to issue all refunds within the next 60-90 days and will let you know if we need any additional information. Please be patient as we process more than 3,500 refunds for attendees, exhibitors, vendors and other partners.

Exhibitors will qualify for a full refund of their exhibit fee. Exhibitors may also opt to put their 2020 Assembly exhibit fee towards a 2021 Assembly exhibit booth. Please send your preference to Allison Whitley by April 15 at Please view the 2021 Exhibitor Application and 2021 Exhibit Hall floor plan.

Will any sessions be made available virtually?

The plenary speakers, Susan Cain and Jeremie Saunders, have agreed to record their session and make it available to all registered attendees. A link will be sent to you once the video has been uploaded to

The staff and Assembly leaders are working on contingency plans and will share options for presenting the content that you have all worked hard to develop.

When is the next Annual Assembly?

The Annual Assembly will be held February 17-20, 2021 in Denver, CO.

I was scheduled to present a session, paper, poster, or case at the Annual Assembly. Does the cancellation of the meeting mean I can no longer list my presentation on my resume or CV?

In discussion with several leaders in the academic community, it is their opinion it is acceptable to include your presentation or poster on your CV and note the conference was cancelled. You are also advised to inquire with your own division/department leadership if you are up for promotion soon.

Sample listing: Presentation/poster title, indicate accepted (alternatively invited if asked to present), developed, scheduled to be delivered on ___ (date) yet not delivered due to reason (conference cancellation/travel restriction reason)